1. Information We Collect

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I may collect and process the following types of personal data:

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Personal Information:

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• Name, email address, phone number, and other contact details when you fill out forms, request a quote, or communicate with us.
• Billing and invoicing details when relevant for project work.

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Technical & Usage Data:

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• IP address, browser type, operating system, referring URLs, and time/date stamps.
• Website interaction data (pages visited, time on page, click behaviour) via analytics tools.

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Cookies and Tracking Technologies:

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I use cookies and similar technologies to enhance user experience and track website usage. You can manage or disable cookies in your browser settings.

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2. How We Use Your Information

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Your data may be used for the following purposes:

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• To Provide Services: Responding to enquiries, delivering SEO and PPC services, issuing invoices, and managing ongoing projects.
• Communication: Sending updates, reports, and occasional marketing emails (only with your consent).
• Analytics: Understanding how visitors use the website to improve performance, design, and usability.
• Legal Compliance: Fulfilling legal or regulatory obligations as required.

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3. Tools and Third-Party Services

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To operate efficiently, I use the following third-party tools, which may process your data:

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• Google Analytics (for website performance tracking)
• Google Tag Manager (for managing analytics and marketing tags)
• Bing Clarity (for behaviour analysis and session recording)
• Website Hosting Provider (e.g., Webflow, Wordpress, Wix or another third-party host)
• Email and Productivity Tools (e.g., Gmail, Google Workspace)

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These services may collect or process data such as your IP address, browsing activity, and interaction with the website. Each tool has its own privacy policy which we encourage you to review.

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4. Sharing Your Information

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Your personal data may be shared only when necessary:

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• With Trusted Service Providers: To support our business operations (e.g., hosting, analytics, invoicing).
• Legal Requirements: If required by law, regulation, or court order.
• With Your Consent: In any case where explicit permission is provided.

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I never sell your data to third parties.

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5. Data Storage & Security

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I take data protection seriously and implement appropriate technical and organisational measures to safeguard your information. However, no method of transmission over the internet is 100% secure. We aim to protect your data, but absolute security cannot be guaranteed.

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6. Your Rights

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Under the UK GDPR, you have the right to:

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• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to processing or request data portability

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To exercise these rights, contact:

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7. Links to Other Websites

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This website may contain links to third-party sites (e.g., tools, articles). We are not responsible for their privacy practices. Please review their privacy policies separately.

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8. Changes to This Policy

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I may update this Privacy Policy from time to time to reflect changes in technology, regulation, or services. Updates will be posted here with a revised effective date.

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Contact

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If you have any questions or concerns about this Privacy Policy or your data, please contact:

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📧 hello@jobyyoungseo.co.uk